Internal Knowledge Base
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Donors
Donations
Donors
Giving Forms
GMSNext
Integrations
Organization
P2P
Payments
Miscellaneous
Events
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Internal Knowledge Base
Donors
Donations
Donors
Giving Forms
GMSNext
Integrations
Organization
P2P
Payments
Miscellaneous
Events
Donor Email/User Mismatch
Use the following steps to resolve the edge case where a donor record will show one email address as "email" and another email address as "user," while the matching email exists separately as a donor-less user