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Enabling Thank You Gifts

Add thank you gifts to Giving Forms to recognize and appreciate donor contributions.

Thank You Gifts, also known as premiums, allow you to offer donors a tangible item in appreciation of their support. These gifts can be tied to specific donation amounts and are available for one-time gifts, recurring gifts, or both.

This article walks through how to enable Thank You Gifts, configure gift details, and understand the donor experience.

Configuring Thank You Gifts

  1. Navigate to Campaigns > Select a Campaign > Select a Giving Form.
  2. In the Element Library, click Thank You Gift within the More Options section and enable it.
  3. Name the gift

  4. Set the minimum donation amount required for one-time donations, recurring donations, or both.

    1. Leaving a value at $0.00 will make that donation frequency ineligible for the gift.

  5. Optionally provide a Gift Description, Image, and Fair market value
  6. Add a SKU.

Confirmation Pages & Receipts

Use the Fair Market Value and Deductible Amount merge tags in your confirmation pages and receipts to seamlessly communicate to donors their tax-deductible gift amount. 

The calculation for deductible amount is Transaction Amount - Fair Market Value = Deductible Amount

The Donor Experience

  1. Thank You Gifts appear grayed out until the donor selects a donation amount that meets the configured threshold.
  2. After entering payment information, donors may choose to opt out of receiving the gift if they prefer. They can reselect the gift at any time before completing their donation.
  3. After submitting their donation, donors are redirected to the confirmation page, where details about their gift and donation are displayed.
  4. A donation receipt is also emailed to the donor using the address provided during checkout.