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Excluding Countries From Giving Forms

How do I stop donors from selecting certain countries in the billing address?

Country Exclusion removes the countries you choose from the billing address country list on your giving forms. Donors can't select an excluded country, so your organization doesn't receive gifts with billing addresses from countries it can't accept donations from.

Excluding a Country

  1. Navigate to Organization Settings >Forms Settings > Edit.
  2. Under Country Exclusion, search for and select each country to exclude.
  3. Click Save.

The excluded countries are removed from the billing address country list on all of your organization's giving forms.

Removing an Exclusion

  1. On the Forms Settings card, click Edit.
  2. Under Country Exclusion, click the x on the country to remove it.
  3. Click Save.

The country is available in the billing address list again.

Countries You Can't Change

  • The United States can't be excluded.
  • iDonate blocks some countries across the whole platform. These countries never appear in the billing address list, whatever your exclusion settings.

Country Exclusion only applies to the billing address. It does not check where a donor is located when they give.