Product Training: Troubleshooting, Feature Requests, and Test Donations

March 5th, 2024

Tune in to our first ever Product Training call! In this call we cover:

  • Creating giving forms
  • Test Gateways vs. Production Gateways
  • Making test gifts
  • How to submit a bug, and where you can go to follow-up on your request
  • How to submit a Merchant Services request, and what happens next
  • How to submit a Feature Request
  • Understanding Feature Submission statuses and notifications

Thanks for watching! Please feel free to slack Lindsay Ruan or email lruan@idonate.com with any feedback you have, or what you'd like to see in the next training!