Support Hub

Contact Information for iDonate Support Channels

Our Knowledge Base contains answers to many questions about the iDonate platform, but sometimes it can't address certain issues.  That's where the Support Hub comes in.  Please use the options below to contact iDonate Support.

  • Support Request: If you've found a part of the platform that isn't working as expected, or you need some additional help, please fill out our Support Request Form to bring it to our attention.
  • Merchant Services Support: If you need some additional assistance with our preferred merchants services partner, "CardConnect", please fill out our Merchant Services Support Form
  • Feature Suggestion: If you've thought of a way to make the iDonate experience better, please share your thoughts using the Feature Suggestion Form.