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Understanding Your iDonate Billing & Processor Statements

A comprehensive guide to identifying bank descriptors, accessing portals, and whitelisting ACH IDs.

iDonate utilizes several specialized tools to process different types of transactions. Depending on the service, your statements and billing cycles will vary. Use the guide below to identify your statements based on the description appearing on your bank activity.

iDonate Platform Subscription

  1. Purpose: Monthly platform access and service fees.

  2. Portal: iDonate Billing Portal.

  3. Billing Cycle: Billed during the first week of the month.

  4. Guide: Managing Your iDonate Subscription.

Credit Card Processing (CardConnect)

  1. Purpose: Fees for donations made via credit or debit card.

  2. Portal: CardPointe Portal.

  3. Billing Cycle: Billed on the 2nd of the month.

  4. Bank Statement Descriptor: MERCHANTBANK CD #MID.

  5. Action Required: Ensure your bank whitelists ACH ID: G592126793 to prevent payment rejections.

  6. Guide: How to find statements in CardPointe.

BlueChex ACH

  • Purpose: Processing fees for bank account (ACH) donations.

  • Portal: BluePay Portal.

  • Billing Cycle: Billed on the 6th of the month.

  • Bank Statement Descriptor: Fiserv Pmnt Svcs.

  • Action Required: Whitelist ACH IDs: 0000000380 and 0383913206.

    • The authorized signer will receive a monthly statement via email from SnapPay.

ProfitStars ACH

  1. Purpose: Processing fees for bank account (ACH) donations.

  2. Portal: SmartPay Portal.

  3. Billing Cycle: Billed on the last day of the month.

  4. Bank Statement Descriptor: Jack Henry & Asc EPS ACH.

  5. Action Required: Whitelist ACH ID: 9000+[Your ProfitStars MID].

    1. A physical invoice is also mailed to your billing address mid-month.