iDonate and Automated Emails

Get to know the emails that go out to donors.

iDonate includes built-in automated email features in the form of Gift Receipts for all donations, Event sign-ups, and a series of nurturing emails for P2P Programs.

View a list of all donor-facing automated emails.

Gift Receipts

Each time a donor gives a gift, an automated email we call the Gift Receipt is sent to the donor.  This receipt is fully customizable.

To customize the gift receipt, first navigate to a Giving Form.  Then, select Receipt. This will give you the option to either select a receipt from a previously existing template, or create a new one from scratch.

The Receipt Editor allows full customization of the Gift Receipt. For more information, visit Editing the Receipt.

P2P Nurturing Emails

Users of the new P2P feature have the ability to customize an array of nurturing emails sourced from iDonate's experience in campaign best practices.

Read more about P2P Customization.

Organization Notification Emails

Copies of emails sent to donors can be sent to inboxes specified here by selecting New Notification and entering a valid email address.

To configure these emails, visit Add Organization Email Notification Recipients.