How to diagnose donation page conversion problems
When gifts slow down, it's tempting to blame the traffic. But most conversion problems sit on the donation page itself, and you do not need maps or...
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The 4 Types of Online Donation Experiences
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Nick Toomey : Updated on August 17, 2026
It's that time again! Halloween costumes are on display in all the stores far too soon, but it’s not too soon at all for year-end campaign planning.
I know, I know. But the thing about year-end fundraising is that it rewards the organizations who start early.
So let's talk timeline. Where should you be, and when?
I’ve written about how summer is nonprofit “prime time”, not for asking, but for warming up your audience. It’s a great time to share impact from the first two thirds of the year, celebrate earned media, educate supporters about an issue, or give them a free and easy way to take action. If you’ve done any of that over the last couple of months, kudos!
If you didn’t, there’s still time. You can still squeeze in some priming content in early fall before the ask-heavy messaging kicks in. Gratitude and credibility-building never go out of style.
Here's my recommended high-level schedule, and I say this every year because it works. Have your goals, theme, messaging, and segmentation plan fully locked by the end of September.
At least locked enough that your team isn't still debating the campaign name in the second week of October.
Why does this matter so much? Because October needs to be dedicated to building and testing your campaign donation page, setting up any new automations or integrations, and creating all of your campaign content.
If you're still workshopping messaging in October, you're eating into your production time; time needed for story collection, writing, designing, and ensuring a seamless donor journey.
Once your foundation is set, October becomes execution month.
That means:
By the time November hits, you should be refining, scheduling, and collecting those last impact stories to weave into your Giving Tuesday and December sends.
You should be scheduling all of your emails and texts and building out your ad campaigns. And you should be testing the donation experience from your campaign donation page, on both desktop and mobile, to ensure it’s easy and you receive the correct automated thank-you content directly after making a gift.
Early November is also the time to double-check that all of your tracking is correct (including UTM links when needed) so you’ll be able to see where donations are coming from when the campaign is live.
And for some organizations, your campaign might actually launch in mid or late November to get ahead of the rush!
I named my year-end planning cohort “Done by December” for a reason. I’ve helped dozens of nonprofits raise more in December by getting all the prep work finished and mailers sent to the printer by early or mid November so December is free for stewardship and optimization. Engaging with your supporters, celebrating gifts as they come in, tracking results, and adjusting campaigns as needed.
A year-end campaign is a living, breathing thing. You need time and space in December to pay attention to what’s happening so you can add, remove, and shift.
That might look like sending a couple of additional emails or texts. Tweaking subject lines based on what works best earlier in the month. Adjusting ad campaign audiences, creatives, or spend. Layering in some phone calls or retargeting.
If you're building your own timeline this year, my advice is simple. Use September for foundational decisions, October for content production, November for scheduling and testing, and December for relationship-building and optimizing.
Here's to a fall well spent, so your December can be less stressful and more, dare I say, fun.
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